Privacy policy


This Privacy Policy applies to all personal data we collect through our website. If you provide your data to us in any way, you expressly consent to process your personal data in line with this Privacy Policy. We advise you to read through the Privacy Policy and keep it for your own records.

1. Responsible

The person responsible for the processing of personal data is:

Casa Pausa Lisboa, in person of Rob and Myriam Wouters. Living at Langdorpsesteenweg 11 | 3200 Aarschot | |

What data do we process and for what purpose?

2.1 In the context of your stay, we process the following personal data:

  • first and last name, date of birth, place of birth and also gender
  • address details may also include mailing address
  • phone number(s) and also email address(s)
  • Passport details

2.2 We process the personal data referred to in sub 2.1 for the following purposes:

  1. Name, address, phone number and also email address – for contact about the provision of the information you requested or the handling of the information you obtained
  2. Address, name, telephone number and also email address – for registering bookings and correct administrative handling
  3. Phone number, address details and also name – for sending invitations and information about services and activities.
  4. Address details, name and also passport details – for correct handling with the Portuguese authorities being the Finanças and also the SEF. Being the tax office and the immigration department. We keep the data as long as the Portuguese and the Belgian authorities require it.
  5. Bank account number and also name – to settle payments of decreased services.

3. Retention periods

Your name, email address and phone number will be kept until at least one year after the agreement ends to ask you about your experiences. As well as to inform you about new developments. We then destroy the personal data.

4. Security measures and processors

4.1 In order to protect your personal data, we have taken appropriate technical and organisational measures.

4.2 We do not use third-party services for the processing of personal data.

4.3 We do not pass on the personal data given to us to third parties without your consent.

5. In court, removal and questions complaints

5.1 By sending an email you can submit a request to view, receive, modify or delete your personal data. We will process your request and will inform you within one month of receiving it.

5.2 If you wish to object to the (further) processing of your personal data as referred to in Article 2, you can also contact us.

5.3 If you have any complaints about the way we process your personal data or handle your requests, you can contact us by email. This can be sent to: and ask about the complaint book.

5.4 Any other questions or comments about this Privacy Policy can be addressed to our administration by email

6. Changes

This Privacy Policy may be changed. The changes will be announced via the Website. We advise you to check the Privacy Policy regularly.

Formatted: 20 January 2020

7. Cookies

For the best possible operation of this website, we use cookies. In this statement we first explain what cookies are. Then we will go into which cookies are used and why.

A cookie is a file that has been sent by a website. The browser then places this on your computer’s hard drive. There’s a cookie on the hard drive. The next time you visit the website, the cookie will send the stored information back to the website.

Google Analytics

Our website places Google cookies. Google analyzes the information obtained from the cookies. This information is anonymised as best we can. The information obtained will only be shared by Google with third parties if it is legally obliged to do so or to the extent that third parties process the information on google’s behalf. Google has not been authorized to use information for other Google services. As an American company, it stores the information it collects in American servers. For more information about Google Analytics policies, see Google’s website.

Social Media buttons

The various social media channels use code, with which they place cookies via the site. These social media channels collect information that they can obtain through the cookies. Read the privacy statements of the social media channels used to know what they are doing with the collected information.

Disable and remove

You can disable or delete cookies. To do this, you need to be at your browser’s settings. You can’t get out? Then use the help function of the browser.

8. Google Analytics

We would like to understand how to use the website in order to optimize it for use. Google Analytics is sometimes used for this purpose. This service analyses the data of website visitors. An IP address is not visible and therefore cannot be traced back to a person in front of us. Google Analytics also has its own policy that can be found online.

9. Social Media Channels

We use a single social media channel, namely: Facebook. To make it as easy as possible for you, we use buttons, links and/or contact forms. These social media channels also collect information. In order to get clear what happens to the data, the privacy statement of the social media channels can provide an inconclusive.